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Call Us Today! 011 719 2111 | Support Desk: 0860 99 55 55 | info@solumed.co.za

Solumed can do this for you as an Emergency Services Provider.

To best serve your Emergency Services Practice and the needs of your patients, Solumed has been developed as a scalable solution to suit the unique requirements of your practice.

Solumed Pro is a multi-tiered application that has all the functionality expected from a practice management application including:

Accurate Billing

  • Bill procedure codes using the latest tariffs supplied by all Medical Aids in South Africa
  • Apply relevant modifiers or discounts to transaction lines
  • Link start and end times to fee codes 
  • Create billing macros to bill multiple procedures and consumables, including ICD10 codes and modifiers
  • Easily rectify billing mistakes 
  • Send encrypted statements and invoices to account holders 
Accurate and Efficient Billing
Accurate and Efficient Billing

Accurate Billing

  • Bill procedure codes using the latest tariffs supplied by all Medical Aids in South Africa
  • Apply relevant modifiers or discounts to transaction lines
  • Link start and end times to fee codes 
  • Create billing macros to bill multiple procedures and consumables, including ICD10 codes and modifiers
  • Easily rectify billing mistakes 
  • Send encrypted statements and invoices to account holders 
Seamlessly Submit Claims

Seamlessly Submit Claims

  • Real-time claiming with participating Medical Aids
  • Get instant feedback as to whether the Medical Aid will pay in full, pay partially or reject the claim with reasons
  • Automatically manage patient and Medical Aid liability
  • Easily process Electronic Remittance Advices (ERAs)
  • Perform benefit checks for participating Medical Aids
Seamlessly Submit Claims

Seamlessly Submit Claims

  • Real-time claiming with participating Medical Aids
  • Get instant feedback as to whether the Medical Aid will pay in full, pay partially or reject the claim with reasons
  • Automatically manage patient and Medical Aid liability
  • Easily process Electronic Remittance Advices (ERAs)
  • Perform benefit checks for participating Medical Aids

Easy to Track Payments and Credit Control

  • Run monthly instalments based on monthly payment plans
  • Send statements in bulk via email or print
  • Encrypt account statements using the patient’s ID number or Passport number
  • If linked with Netcash the emailed statement can have a link to allow the patient to pay instantly and the payment receipt to be processed automatically. The link to pay can also be sent at anytime via SMS or email
  • Single payments can be easily posted and allocated
Easy to Track Payments and Credit Control
Easy to Track Payments and Credit Control

Easy to Track Payments and Credit Control

  • Run monthly instalments based on monthly payment plans
  • Send statements in bulk via email or print
  • Encrypt account statements using the patient’s ID number or Passport number
  • If linked with Netcash the emailed statement can have a link to allow the patient to pay instantly and the payment receipt to be processed automatically. The link to pay can also be sent at anytime via SMS or email
  • Single payments can be easily posted and allocated
Access Practice Reporting

Access Practice Reporting

  • Efficiently manage the practice by running daily audit trails and monthly financial reports such as Fee; Payment Plan; VAT; Diagnosis; Referring Doctor; Transaction and Age Analyses
  • All reports can be generated based on either service date, capture date or financial periods
  • Additional custom reports can be easily added on request
Access Practice Reporting

Access Practice Reporting

  • Efficiently manage the practice by running daily audit trails and monthly financial reports such as Fee; Payment Plan; VAT; Diagnosis; Referring Doctor; Transaction and Age Analyses
  • All reports can be generated based on either service date, capture date or financial periods
  • Additional custom reports can be easily added on request

Easily Manage Patient Accounts

  • Create and manage accounts with multiple dependants
  • Add clinical or credit control notes
  • Setup credit control or clinical alerts
  • Create flags or categories to group patients together
  • Do a Member Status Validation (MSV) for participating Medical Aids that confirms membership of the Scheme and populates the Solumed account automatically
  • View account and patient history
Easily Manage Patient Accounts
Easily Manage Patient Accounts

Easily Manage Patient Accounts

  • Create and manage accounts with multiple dependants
  • Add clinical or credit control notes
  • Setup credit control or clinical alerts
  • Create flags or categories to group patients together
  • Do a Member Status Validation (MSV) for participating Medical Aids that confirms membership of the Scheme and populates the Solumed account automatically
  • View account and patient history
Effectively Manage Patient Communication

Effectively Manage Patient Communication

  • The communication module allows for the creation of SMS and email templates
  • Send bulk communication to patients for marketing or clinical use, or send individual messages
  • Send messages to patients for birthdays, follow ups or based on outstanding account balances
Effectively Manage Patient Communication

Effectively Manage Patient Communication

  • The communication module allows for the creation of SMS and email templates
  • Send bulk communication to patients for marketing or clinical use, or send individual messages
  • Send messages to patients for birthdays, follow ups or based on outstanding account balances

Work from anywhere on the Solumed Cloud

  • Login to Solumed Pro from anywhere with a good internet connection
  • Backups are automated daily and kept for the last 30 days, thereafter the last 60 months (5 years)
  • No risk of server theft, damage or corruption
  • Get access to AutoComms at no additional charge, and easily set rules and create forms for automated patient communication
Work from anywhere on the Solumed Cloud
Work from anywhere on the Solumed Cloud

Work from anywhere on the Solumed Cloud

  • Login to Solumed Pro from anywhere with a good internet connection
  • Backups are automated daily and kept for the last 30 days, thereafter the last 60 months (5 years)
  • No risk of server theft, damage or corruption
  • Get access to AutoComms at no additional charge, and easily set rules and create forms for automated patient communication
Conveniently work online

Conveniently work online

  • Work in a web browser on any device including PC, Apple MAC, tablet or smartphone
  • Manage worklists of patients
  • Enter procedures, consumables and ICD10 codes and indicate that the consultation is completed
  • Reception and Admin Staff can draw in captured consultations at the click of a button and proceed to invoice as normal
  • As a Practitioner you can see when your consultation has been billed
  • Take photographs of patient files for capturing by an Administrator
  • Additionally add clinical notes and optionally set reminders for Staff to do patient follow ups
Conveniently work online

Conveniently work online

  • Work in a web browser on any device including PC, Apple MAC, tablet or smartphone
  • Manage worklists of patients
  • Enter procedures, consumables and ICD10 codes and indicate that the consultation is completed
  • Reception and Admin Staff can draw in captured consultations at the click of a button and proceed to invoice as normal
  • As a Practitioner you can see when your consultation has been billed
  • Take photographs of patient files for capturing by an Administrator
  • Additionally add clinical notes and optionally set reminders for Staff to do patient follow ups

Automate Patient Communication (AutoComms)

  • As a benefit of being hosted on the Cloud, you get access to:
    • Automated communication using email, SMS, and WhatsApp
    • The ability to create your own forms and questionnaires for patients to complete online
  • Information from the forms and questionnaires can be automatically added/updated into Solumed Pro avoiding manual capturing by Reception or Admin Staff
  • Clinical questionnaires can be automatically uploaded into the Solumed EMR
  • Send automated communication based on various events that occur in Solumed Pro (example: appointment reminders; follow-up messages after treatment; recalls to remind patients to come for regular check-ups)
  • Add clinical tags to a Patient for particular messaging
Automate Patient Communication (AutoComms)
Automate Patient Communication (AutoComms)

Automate Patient Communication (AutoComms)

  • As a benefit of being hosted on the Cloud, you get access to:
    • Automated communication using email, SMS, and WhatsApp
    • The ability to create your own forms and questionnaires for patients to complete online
  • Information from the forms and questionnaires can be automatically added/updated into Solumed Pro avoiding manual capturing by Reception or Admin Staff
  • Clinical questionnaires can be automatically uploaded into the Solumed EMR
  • Send automated communication based on various events that occur in Solumed Pro (example: appointment reminders; follow-up messages after treatment; recalls to remind patients to come for regular check-ups)
  • Add clinical tags to a Patient for particular messaging

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